Merchant terms for KeepStamp.

KeepStamp Merchant Terms

Last Updated: 27 June 2026

These Merchant Terms govern your access to and use of the KeepStamp Platform as a merchant, business, outlet, service provider, or commercial user.

By creating a merchant account, applying to list your business, accessing the merchant dashboard, creating campaigns, accepting customer redemptions, or otherwise using the KeepStamp Platform for business or commercial purposes, you agree to be bound by these Merchant Terms, the KeepStamp General Terms and Conditions, the KeepStamp Privacy Policy, and any additional policies, subscription terms, campaign rules, pricing terms, or written agreements issued or accepted by KeepStamp.

If you do not agree to these Merchant Terms, you must not register for or use the Platform as a Merchant.

1. Definitions

In these Merchant Terms:

“KeepStamp”, “we”, “us”, or “our” refers to KeepStamp and/or the legal entity operating the KeepStamp Platform.

“Platform” refers to the KeepStamp website, mobile application, merchant dashboard, admin tools, QR stamp features, loyalty campaign tools, redemption features, analytics features, and related services.

“Merchant”, “you”, or “your” refers to the business, company, sole proprietor, partnership, outlet, service provider, organisation, authorised representative, or commercial user that registers for or uses the Platform.

“Customer” refers to an end-user who collects stamps, views campaigns, or redeems rewards through the Platform.

“Campaign” refers to any digital stamp card, loyalty programme, offer, promotion, voucher, reward, discount, free item, privilege, or customer-facing activity created or managed by a Merchant through the Platform.

“Reward” refers to any benefit, product, service, discount, voucher, free item, or promotional entitlement offered by a Merchant to Customers through the Platform.

“Merchant Content” refers to any business name, logo, image, outlet information, campaign details, reward description, terms, pricing, promotional material, text, design, or other content submitted, uploaded, or published by a Merchant through the Platform.

“Subscription Plan” refers to any free plan, paid plan, trial plan, promotional plan, or merchant package offered by KeepStamp.

2. Relationship Between KeepStamp and Merchant

KeepStamp provides a technology platform that allows Merchants to create, manage, and display digital loyalty campaigns and stamp card programmes.

The relationship between KeepStamp and the Merchant is that of independent contractors. Nothing in these Merchant Terms creates a partnership, joint venture, franchise, agency, employment, fiduciary, or representative relationship between KeepStamp and the Merchant.

The Merchant remains fully responsible for its own business operations, products, services, pricing, staff, outlets, campaigns, rewards, customer service, legal compliance, tax obligations, and customer interactions.

KeepStamp does not guarantee any minimum sales, customer visits, campaign performance, redemption volume, customer engagement, revenue, profit, exposure, or business outcome.

3. Order of Terms

These Merchant Terms apply specifically to Merchants.

If there is any conflict between these Merchant Terms and the KeepStamp General Terms and Conditions, these Merchant Terms shall apply to the extent of the conflict for Merchant-related matters.

If you have entered into a separate written agreement, enterprise agreement, subscription agreement, or signed commercial agreement with KeepStamp, that separate agreement shall apply to the extent of any conflict.

4. Merchant Account Registration and Approval

To use merchant features, you may be required to create a merchant account and provide business information requested by KeepStamp.

KeepStamp may approve, reject, verify, suspend, or terminate any merchant application or account at its discretion.

You agree to provide accurate, complete, and current information, including but not limited to:

a. legal business name; b. business registration number, if applicable; c. registered address or outlet address; d. contact person details; e. email address and phone number; f. business category; g. outlet operating hours; h. business logo and images; i. campaign and reward details; and j. any other information reasonably requested by KeepStamp.

KeepStamp may request supporting documents to verify your business identity, authority, ownership, outlet, or eligibility. Failure to provide requested information may result in rejection, restriction, suspension, or termination of your merchant account.

5. Authorised Users, Staff Access, and Account Security

You are responsible for all activities carried out under your merchant account, including actions taken by your owners, directors, managers, staff, representatives, agents, contractors, or any person given access to your merchant account.

You must ensure that only authorised persons access your merchant account.

You are responsible for:

a. keeping login credentials confidential and secure; b. assigning appropriate access only to authorised staff; c. removing access for staff who leave your business or no longer require access; d. monitoring activity under your account; and e. notifying KeepStamp immediately of any unauthorised access, suspected breach, misuse, or security incident.

KeepStamp is not responsible for losses caused by unauthorised access resulting from your failure to manage account credentials, staff access, or internal security, unless such loss is caused by KeepStamp’s own breach of applicable law.

6. Merchant Business Information

You must ensure that all business information displayed on the Platform is accurate, lawful, complete, current, and not misleading.

This includes, but is not limited to:

a. business name; b. outlet address; c. operating hours; d. contact details; e. product or service descriptions; f. pricing; g. availability; h. campaign details; i. reward conditions; j. expiry dates; k. redemption terms; and l. promotional claims.

You must promptly update any incorrect, outdated, expired, unavailable, or misleading information.

KeepStamp is not responsible for any Customer complaint, claim, loss, inconvenience, or dispute caused by inaccurate, incomplete, outdated, or misleading information provided by the Merchant.

7. Campaign and Reward Responsibility

The Merchant is solely responsible for each Campaign and Reward created, published, promoted, or managed through the Platform.

You agree that all Campaigns and Rewards must:

a. be accurate, clear, and not misleading; b. state all material conditions, restrictions, and expiry dates; c. identify participating outlets, if not all outlets are participating; d. clearly state any exclusions, blackout dates, minimum spend, appointment requirements, stock limitations, redemption limits, or service restrictions; e. comply with applicable consumer protection, advertising, marketing, industry, licensing, and data protection laws; and f. be honoured in accordance with the published campaign terms.

You are solely responsible for fulfilling valid Rewards claimed by eligible Customers.

KeepStamp may assist with stamp tracking, campaign display, and redemption workflow, but KeepStamp is not the supplier of the Merchant’s products, services, or Rewards.

8. Stamp Issuance and Redemption

You must use the Platform’s stamp and redemption features honestly and only for legitimate transactions or approved campaign activities.

You must not:

a. issue stamps without a valid qualifying transaction or approved campaign basis; b. refuse valid Rewards without reasonable grounds; c. manipulate stamp counts, redemption status, or Customer balances; d. create fake transactions, fake Customers, or fake redemptions; e. use QR codes in a misleading or unauthorised manner; f. allow staff to misuse QR codes or stamp functions; or g. engage in any activity that damages the integrity of the Platform.

KeepStamp may reverse, suspend, cancel, or investigate stamps, Rewards, or redemptions where we reasonably suspect error, abuse, fraud, technical issue, duplicate issuance, unauthorised access, or breach of these Merchant Terms.

9. Customer Disputes and Complaints

The Merchant is responsible for handling and resolving all Customer complaints, enquiries, disputes, refunds, service issues, product issues, appointment issues, outlet issues, staff issues, and Reward fulfilment issues relating to the Merchant’s business.

This includes disputes relating to:

a. whether a Customer qualifies for a stamp or Reward; b. refusal or delay in Reward fulfilment; c. product or service quality; d. pricing or payment; e. stock availability; f. appointment availability; g. outlet operating hours; h. staff conduct; and i. campaign terms.

KeepStamp may, at its discretion, assist with technical verification or provide relevant Platform records. However, KeepStamp is not required to mediate or resolve disputes between Merchants and Customers.

10. Prohibited Campaigns and Restricted Businesses

You must not use the Platform to promote, sell, advertise, reward, or facilitate any unlawful, harmful, deceptive, offensive, or restricted product, service, or activity.

Unless expressly approved in writing by KeepStamp, you must not create Campaigns involving:

a. illegal products or services; b. counterfeit goods; c. stolen goods; d. weapons, firearms, explosives, or dangerous items; e. tobacco, vaping, nicotine, or related products; f. controlled drugs, recreational drugs, or drug paraphernalia; g. prescription medication or regulated healthcare claims; h. gambling, betting, lottery, or casino-related services; i. adult sexual products, pornography, or obscene content; j. hate, extremist, discriminatory, or violent content; k. financial products, investment schemes, loans, insurance, or high-risk financial promotions; l. alcohol promotions, where restricted by law or platform policy; m. products or services requiring licences that you do not hold; or n. any product, service, or campaign that KeepStamp considers unsuitable for the Platform.

KeepStamp may remove, reject, suspend, or restrict any Merchant, Campaign, Reward, or content at any time if we believe it may breach law, regulation, platform policy, public interest, customer safety, or brand standards.

11. Merchant Content

You retain ownership of your Merchant Content.

By submitting Merchant Content to the Platform, you grant KeepStamp a non-exclusive, worldwide, royalty-free, sublicensable licence to use, host, store, reproduce, display, publish, modify, adapt, distribute, and promote Merchant Content for the purposes of:

a. operating the Platform; b. displaying your merchant profile; c. publishing Campaigns and Rewards; d. enabling Customers to discover your business; e. promoting your Campaigns on KeepStamp channels; f. providing customer support; g. improving the Platform; and h. fulfilling KeepStamp’s obligations under these Merchant Terms.

You represent and warrant that:

a. you own or have the necessary rights to use and submit the Merchant Content; b. the Merchant Content does not infringe any third-party intellectual property rights; c. the Merchant Content is accurate and not misleading; and d. the Merchant Content does not contain unlawful, offensive, defamatory, discriminatory, or harmful material.

KeepStamp may edit, reject, remove, hide, or restrict Merchant Content that we consider inaccurate, outdated, unlawful, misleading, harmful, inappropriate, or in breach of these Merchant Terms.

12. KeepStamp Intellectual Property

All rights, title, and interest in the Platform belong to KeepStamp or its licensors.

This includes, but is not limited to:

a. software; b. source code; c. databases; d. user interface designs; e. workflows; f. QR stamp technology; g. analytics tools; h. business logic; i. branding; j. trademarks; k. logos; l. domain names; and m. documentation.

You must not, without KeepStamp’s prior written consent:

a. copy, reproduce, modify, adapt, translate, distribute, sell, lease, or exploit any part of the Platform; b. reverse engineer, decompile, disassemble, or attempt to derive the source code of the Platform; c. create a competing product or service using KeepStamp’s technology, data, design, workflow, or confidential information; d. remove or alter proprietary notices; e. misuse KeepStamp’s name, logo, trademarks, or branding; or f. represent that you are affiliated with, endorsed by, or acting on behalf of KeepStamp unless expressly authorised.

13. Use of KeepStamp Branding

You may refer to your participation on KeepStamp only in a truthful and non-misleading manner.

You must not use KeepStamp’s name, logo, trademarks, brand assets, screenshots, or marketing materials without our prior written consent, except where KeepStamp provides approved brand assets or expressly permits such use.

KeepStamp may require you to remove or change any use of KeepStamp branding that we consider inaccurate, misleading, outdated, inappropriate, or damaging to KeepStamp’s reputation.

14. Fees, Subscription Plans, and Payment

Certain Platform features may be offered under free plans, paid plans, trial plans, promotional plans, or subscription packages.

By selecting, subscribing to, or continuing to use a paid Subscription Plan, you agree to pay all applicable fees, charges, taxes, and amounts stated on the Platform, invoice, order form, or written agreement.

Unless otherwise stated:

a. subscription fees are billed in advance; b. fees are non-refundable once paid; c. free trials may convert to paid plans if you continue using paid features after the trial period; d. KeepStamp may suspend or restrict access for late, failed, or unpaid fees; e. KeepStamp may change plan features, prices, or billing terms by providing reasonable notice; and f. continued use after a price or plan change takes effect constitutes acceptance of the updated pricing or plan terms.

If payment is processed through a third-party payment provider, your payment may also be subject to that provider’s terms, fees, policies, and processing rules.

15. Taxes and GST

You are solely responsible for all taxes, duties, levies, GST, withholding taxes, business taxes, regulatory fees, and reporting obligations arising from your business, Campaigns, sales, Rewards, subscriptions, or use of the Platform.

If you are GST-registered or otherwise required to charge GST, you are responsible for charging, collecting, accounting for, reporting, and paying GST in accordance with applicable law.

KeepStamp is not responsible for determining your tax status, GST registration obligations, pricing display obligations, or tax reporting obligations.

Unless expressly stated otherwise, all KeepStamp fees are exclusive of applicable taxes, which may be charged in addition where required by law.

16. Customer Data and Personal Data Protection

Your use of the Platform may involve access to Customer information, redemption records, campaign activity, stamp activity, analytics, contact details, or other personal data.

You agree to comply with all applicable data protection laws, including the Personal Data Protection Act 2012 of Singapore where applicable.

You must only collect, use, disclose, retain, export, download, or process Customer data for legitimate business purposes connected to your Campaigns and your authorised use of the Platform.

You must not:

a. misuse Customer data; b. sell, rent, trade, or disclose Customer data to unauthorised third parties; c. contact Customers outside the Platform unless you have the required consent or lawful basis; d. use Customer data for unrelated marketing, spam, harassment, profiling, or unlawful purposes; e. upload Customer data to the Platform unless you have the right and consent to do so; f. retain Customer data longer than necessary; g. attempt to extract, scrape, or bulk download Customer data without authorisation; or h. combine Customer data with other data in a way that breaches law or customer consent.

Each party is responsible for complying with its own data protection obligations.

Where KeepStamp processes personal data for the purpose of operating the Platform, KeepStamp will handle such data in accordance with the KeepStamp Privacy Policy.

Where the Merchant independently collects, uses, discloses, stores, exports, or processes Customer personal data, the Merchant is responsible for its own compliance with applicable data protection laws.

You must notify KeepStamp immediately if you become aware of any actual or suspected personal data breach, unauthorised access, data misuse, or security incident involving Customer data obtained through the Platform.

17. Analytics and Aggregated Data

KeepStamp may collect and use Platform data, transaction data, stamp activity, redemption activity, usage data, Campaign data, and analytics data to operate, secure, improve, and develop the Platform.

KeepStamp may create and use aggregated, anonymised, or de-identified data for business intelligence, reporting, benchmarking, analytics, service improvement, product development, fraud prevention, and marketing purposes.

Aggregated or anonymised data will not identify individual Customers where it is used outside the operational delivery of the Platform.

18. Confidentiality

During your use of the Platform, you may receive or access confidential information belonging to KeepStamp, including non-public business information, technical information, pricing, platform features, customer insights, product plans, commercial terms, or operational information.

You must keep KeepStamp’s confidential information confidential and must not disclose, misuse, copy, or exploit it except as necessary to use the Platform in accordance with these Merchant Terms.

This obligation does not apply to information that:

a. is publicly available through no fault of the Merchant; b. was lawfully known before disclosure; c. is received lawfully from a third party without restriction; or d. must be disclosed by law, regulation, court order, or authority request.

19. Merchant Representations and Warranties

You represent and warrant on an ongoing basis that:

a. you are legally registered, authorised, and permitted to operate your business; b. you have authority to enter into these Merchant Terms; c. all information provided to KeepStamp is accurate, complete, current, and not misleading; d. you hold all licences, permits, approvals, and registrations required for your business; e. your Campaigns, Rewards, products, services, and Merchant Content comply with applicable laws; f. you will honour all valid Rewards and Campaign terms; g. you will not engage in fraud, abuse, deception, or unfair practices; h. your Merchant Content does not infringe third-party rights; i. you will comply with applicable tax and GST obligations; j. you will comply with applicable data protection obligations; and k. you have adequate insurance coverage for your business operations where appropriate.

20. Compliance With Laws

You must comply with all laws, regulations, rules, codes, guidelines, licences, permits, and authority requirements applicable to your business, Campaigns, products, services, Rewards, advertising, customer communications, tax obligations, data protection obligations, and use of the Platform.

This includes, where applicable:

a. consumer protection laws; b. advertising and marketing laws; c. data protection and privacy laws; d. tax and GST laws; e. licensing and industry regulations; f. employment and workplace laws; g. health and safety laws; h. product safety laws; and i. anti-fraud, anti-bribery, and anti-corruption laws.

KeepStamp is not responsible for monitoring or ensuring your compliance with laws applicable to your business.

21. Audit, Verification, and Investigation Rights

KeepStamp may investigate Merchant accounts, Campaigns, Rewards, stamp activity, redemption activity, Customer complaints, suspicious transactions, or suspected breaches of these Merchant Terms.

You agree to cooperate with KeepStamp’s reasonable requests for information, records, explanations, or supporting documents relating to:

a. Merchant account verification; b. Campaign accuracy; c. Reward fulfilment; d. Customer complaints; e. suspected fraud or abuse; f. data protection incidents; g. payment or billing disputes; or h. legal or regulatory compliance.

KeepStamp may suspend or restrict your account, Campaigns, Rewards, or access while an investigation is ongoing.

22. Third-Party Services

The Platform may integrate with or rely on third-party services, including hosting providers, payment processors, analytics tools, messaging tools, email services, map services, QR tools, authentication services, and other external providers.

KeepStamp is not responsible for third-party service downtime, errors, fees, failures, delays, security incidents, policy changes, or service interruptions, except where required by applicable law.

If you use third-party services in connection with your Campaigns or business operations, you are responsible for selecting, managing, and complying with the terms of those third parties.

23. Platform Availability and Support

KeepStamp aims to provide a reliable Platform, but we do not guarantee that the Platform will always be available, uninterrupted, secure, timely, or error-free.

The Platform may be unavailable due to maintenance, updates, internet issues, technical faults, cyber incidents, third-party service failures, force majeure events, or circumstances beyond KeepStamp’s reasonable control.

KeepStamp may provide support through email, chat, helpdesk, documentation, or other channels determined by KeepStamp.

Unless expressly agreed in writing, KeepStamp does not provide any guaranteed uptime, service level agreement, response time, resolution time, or dedicated support commitment.

24. Platform Changes

KeepStamp may modify, update, improve, suspend, replace, discontinue, restrict, or remove any part of the Platform at any time.

This may include changes to:

a. features; b. merchant dashboard functions; c. pricing plans; d. QR code functions; e. stamp logic; f. redemption flows; g. analytics; h. user interface; i. campaign settings; j. plan limits; and k. security controls.

Where practical, KeepStamp may provide notice of significant changes. However, KeepStamp is not liable for any loss arising from changes, suspension, removal, or discontinuation of any Platform feature, except where liability cannot be excluded under applicable law.

25. Suspension

KeepStamp may immediately suspend, restrict, hide, or disable your account, Campaigns, Rewards, Merchant Content, dashboard access, or Platform access if we reasonably believe that:

a. you have breached these Merchant Terms; b. you have failed to pay applicable fees; c. your account creates legal, financial, security, reputational, operational, or customer risk; d. you have engaged in fraud, abuse, suspicious activity, or unlawful conduct; e. your Campaign or Reward is misleading, unlawful, inappropriate, or harmful; f. Customers have submitted serious or repeated complaints; g. you have failed to honour valid Rewards; h. you have misused Customer data; i. your account has been compromised; j. you fail to cooperate with an investigation; or k. KeepStamp is required to do so by law, authority request, payment provider, app store, hosting provider, or platform provider.

Suspension does not affect your obligation to pay outstanding fees or honour existing Customer obligations unless KeepStamp confirms otherwise in writing.

26. Termination

KeepStamp may terminate these Merchant Terms, your merchant account, or your access to the Platform by giving notice to you.

KeepStamp may terminate immediately without notice if:

a. you materially breach these Merchant Terms; b. you engage in fraud, abuse, unlawful conduct, or serious misconduct; c. you misuse Customer data; d. you repeatedly fail to honour Rewards; e. you fail to pay overdue fees; f. you become insolvent, cease business, or are subject to winding-up or bankruptcy proceedings; g. your business creates serious legal, reputational, customer, financial, or operational risk; or h. KeepStamp is required to do so by law, authority request, platform provider, or payment provider.

You may terminate your merchant account by giving written notice to KeepStamp, subject to any minimum subscription term, outstanding fees, or written agreement between you and KeepStamp.

27. Effect of Suspension or Termination

Upon suspension or termination:

a. you must stop using the Platform except as permitted by KeepStamp; b. your Merchant profile, Campaigns, and Rewards may be hidden or removed; c. unpaid fees become immediately due; d. you must stop using KeepStamp branding unless authorised; e. KeepStamp may retain records as required for legal, operational, accounting, security, or dispute purposes; and f. any clauses intended to survive termination shall continue to apply.

Unless KeepStamp confirms otherwise, you remain responsible for honouring valid Rewards earned by Customers before the effective date of termination, subject to the published Campaign terms and applicable law.

If termination is due to fraud, abuse, unlawful activity, misleading conduct, or serious breach, KeepStamp may cancel, reverse, or restrict Campaigns, stamps, Rewards, or redemptions connected to the breach.

28. Disclaimer of Warranties

The Platform is provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, KeepStamp disclaims all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, accuracy, availability, reliability, security, and performance.

KeepStamp does not warrant that:

a. the Platform will always be uninterrupted, secure, timely, or error-free; b. defects or errors will always be corrected; c. the Platform will meet your business needs or expectations; d. Campaigns will produce sales, leads, engagement, or revenue; e. Customers will visit your outlet, make purchases, or redeem Rewards; f. any analytics, reports, or data will be complete or error-free; or g. the Platform will be free from viruses, malware, or harmful components.

Nothing in these Merchant Terms excludes any warranty, right, or liability that cannot be excluded under applicable law.

29. Limitation of Liability

To the fullest extent permitted by applicable law, KeepStamp and its affiliates, directors, officers, employees, contractors, agents, service providers, and licensors shall not be liable for:

a. indirect, incidental, special, consequential, exemplary, or punitive damages; b. loss of profits, revenue, business, opportunity, goodwill, savings, data, reputation, or anticipated benefits; c. Customer disputes, complaints, claims, chargebacks, refunds, dissatisfaction, or negative reviews; d. Merchant failure to honour Rewards or comply with Campaign terms; e. inaccurate, incomplete, outdated, or misleading Merchant Content; f. Platform downtime, delays, interruptions, bugs, or technical issues; g. third-party service failures, payment provider issues, hosting failures, internet outages, or app store restrictions; h. unauthorised account access caused by Merchant’s failure to manage credentials or staff access; i. loss arising from suspension, termination, restriction, or removal made in accordance with these Merchant Terms; or j. events outside KeepStamp’s reasonable control.

To the fullest extent permitted by applicable law, KeepStamp’s total aggregate liability to the Merchant for all claims arising out of or relating to these Merchant Terms or the Platform shall not exceed the total fees paid by the Merchant directly to KeepStamp in the six months immediately before the event giving rise to the claim.

If no fees were paid during that period, KeepStamp’s total aggregate liability shall not exceed SGD 100.

Nothing in these Merchant Terms limits or excludes liability for death or personal injury caused by negligence, fraud, wilful misconduct, or any liability that cannot be limited or excluded under applicable law.

30. Indemnity

You agree to indemnify, defend, and hold harmless KeepStamp and its affiliates, directors, officers, employees, contractors, agents, service providers, and licensors from and against any claims, demands, proceedings, losses, damages, liabilities, penalties, fines, costs, and expenses, including reasonable legal fees, arising out of or relating to:

a. your breach of these Merchant Terms; b. your breach of applicable law or regulation; c. your Campaigns, Rewards, products, services, pricing, advertising, or Merchant Content; d. your failure to honour Rewards or Campaign terms; e. Customer complaints, disputes, injuries, losses, or claims relating to your business; f. product defects, service failures, safety issues, or misrepresentations; g. your misuse of Customer data or breach of data protection laws; h. your infringement of any third-party intellectual property or other rights; i. fraud, abuse, misconduct, or unauthorised activity under your account; j. tax, GST, licensing, employment, or regulatory issues relating to your business; or k. any act or omission of your owners, directors, staff, agents, contractors, or representatives.

31. Force Majeure

KeepStamp shall not be liable for any delay, failure, interruption, or non-performance caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, war, terrorism, civil unrest, labour disputes, government actions, power failures, internet outages, cyberattacks, payment provider failures, hosting provider failures, third-party service disruptions, or changes imposed by app stores or platform providers.

32. Notices

KeepStamp may provide notices to you through the Platform, merchant dashboard, email, website notice, in-app notification, or any other reasonable communication method.

You are responsible for ensuring that your account email address and contact details remain accurate and monitored.

Notices sent to your registered email address will be deemed received when sent, unless delivery failure is received by KeepStamp.

33. Amendments to These Merchant Terms

KeepStamp may update these Merchant Terms from time to time.

The updated Merchant Terms will be posted on the Platform with the revised “Last Updated” date. Where changes are material, KeepStamp may take reasonable steps to notify Merchants.

Your continued access to or use of the Platform after the updated Merchant Terms take effect constitutes acceptance of the updated Merchant Terms.

If you do not agree to the updated Merchant Terms, you must stop using the Platform and terminate your merchant account, subject to any outstanding obligations.

34. No Waiver

If KeepStamp does not enforce any provision of these Merchant Terms immediately, this does not mean that KeepStamp waives its right to enforce that provision later.

Any waiver must be in writing to be effective.

35. Severability

If any provision of these Merchant Terms is found to be invalid, unlawful, or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable.

If modification is not possible, the relevant provision shall be removed, and the remaining provisions shall continue in full force and effect.

36. Assignment

You may not assign, transfer, or delegate your rights or obligations under these Merchant Terms without KeepStamp’s prior written consent.

KeepStamp may assign, transfer, or delegate its rights or obligations under these Merchant Terms in connection with a merger, acquisition, restructuring, sale of assets, change of control, financing, corporate reorganisation, or operation of law.

37. Governing Law and Jurisdiction

These Merchant Terms shall be governed by and interpreted in accordance with the laws of Singapore.

The courts of Singapore shall have exclusive jurisdiction over any dispute arising out of or relating to these Merchant Terms, the Platform, or the Merchant’s use of KeepStamp.

38. Contact Information

For questions, concerns, notices, or disputes regarding these Merchant Terms, please contact:

Email: [hello@keepstamp.com](mailto:hello@keepstamp.com) Business Name: [KeepStamp Pte Ltd] Registered Address: [455 Hougang Ave 10 Singapore 530455]